Terms of Service

Last Updated: March 2026

01. Booking & Service Fees

$30

Instant technical assistance via remote access for software, configuration, or troubleshooting.

$50

Physical inspection of your premises for network design, smart home planning, or hardware assessment.

We value your commitment to professional infrastructure. To ensure the best value for our clients:

● The $30 Remote Support or $50 On-site Survey fee is considered a Pre-paid Deposit.
● Full Credit: If you proceed with any subsequent service or project resulting from the initial consultation, the full amount paid will be credited back on your final invoice.
● If no further services are booked, the fee covers the professional time and expert advice provided during the initial session and is non-refundable.
✔ Quick Fixes: For On-site Surveys, if the resolution requires only minor adjustments or configuration taking less than 30 minutes, no further labor fees will be applied.

✔ Hardware Costs: All prices quoted for "Design" or "Survey" exclude hardware costs unless specified.
✔ Labor Warranty: 3-month workmanship warranty on all professional installations.
✔ Hardware Warranty: Covered strictly by original Manufacturer’s or Vendor’s Warranty Terms.

⚠ Adult Supervision: A person aged 18+ must be on-site during services. Failure to provide access results in forfeiture of the booking fee.

Cancellations or rescheduling requests must be made at least 24 hours prior. Failure to do so may result in the forfeiture of the booking fee.